ITSA

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About Us

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The Insolvency and Trustee Service Australia (ITSA) is responsible for the administration
and regulation of the personal insolvency system in Australia.
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Our purpose
Our purpose is to provide a personal insolvency system that minimises the impact of financial failure on the community, produces equitable outcomes for debtors and creditors and enjoys public confidence, through application of bankruptcy laws, regulation and trustee services.

We are responsible for:

providing information about options to deal with unmanageable debt
providing registry services for the lodgement of forms relating to personal insolvency
regulating insolvency practitioners and undertaking investigation of alleged offences under the legislation
providing trustee services for the administration of insolvent estates and other types of trustee administrations, including Proceeds of Crime matters

The Bankruptcy Act creates the roles of the Inspector-General in Bankruptcy, Official Receiver and the Official Trustee. ITSA performs all of these roles.

Our people
Our people are critical to our success. We employ people with knowledge, commitment and adaptability. We emphasise the importance of service, professionalism, leadership and good people management.

Our values
We uphold the Australian Public Service (APS) values and comply with the APS Code of Conduct. Those values include that we have high ethical standards and are openly accountable for our actions, and deliver services fairly, effectively, impartially and courteously.

Our clients


Debtors	People who owe money and are: considering bankruptcy or one of its alternatives, or debtors who are currently using one of the options provided by the Bankruptcy Act .
Creditors	People or organisations owed monies who are: contemplating bankruptcy action (such as a bankruptcy notice or creditor’s petition), or currently involved in an administration, including creditor agents such as mercantile agents .
Insolvency-related service providers	People or organisations who provide information, guidance and other services to debtors and creditors and the community, including: registered trustees registered debt agreement administrators financial counsellors, and other insolvency practitioners .
Policy stakeholders	People who want to obtain information on bankruptcy and personal insolvency from the public record for the purposes of improving public policy

More information

Further information about what we do and what you can expect from us can be found on the following pages:

Page Last Updated: 02/17/2010
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Senate Orders: Government Contracts (01/07/2010 to 30/06/2011)    |    File Lists: Senate Continuing Order (20/08/2010)