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What we do About ITSA - What we do ITSA administers and regulates Australia’s personal insolvency system. Our purpose is to provide a personal insolvency system that produces equitable outcomes for debtors and creditors, enjoys public confidence and minimises the impact of financial failure on the community. This is done by: providing information about bankruptcy and its alternatives to the community and provide bankruptcy registry services throughout Australia administering bankruptcies and other personal insolvency arrangements whenever a private trustee is not appointed providing policy advice to government about personal insolvency. in our regulatory role, working to ensure high standards of practice by bankruptcy trustees and other participants for the benefit of business and consumers investigating and referring possible offences under the Bankruptcy Act to law enforcement agencies for prosecution. We also control and deal with property under the Proceeds of Crime legislation and provide other special trustee services for government agencies and the courts. ITSA has approximately 280 employees throughout Australia. Our offices are located in each State capital, Townsville and Canberra. The agency head is the Chief Executive who also has a statutory role as the Inspector-General in Bankruptcy. ITSA has an Executive Board responsible for strategic decision making and national corporate governance. Branch heads are responsible for each branch office. ITSA has established business lines which operate in conjunction with the traditional branch structure. ITSA’s local finance and administrative support needs are largely delivered in the Branches. If you would like to find out more information about the specific work of ITSA please contact your local office and talk with the Official Receiver or Deputy Official Receiver in that location. Phone numbers and addresses for each office are found in the contacts section.

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